These terms and conditions, including their contents, constitute the final and final agreement between the parties, Therefore:
Our platform is not bound by any modifications or changes or any new terms and conditions added on What is stated here unless it is in writing, signed and approved by the registered director in the Register Commercial, and any modifications made by the platform to the provisions for shipping products will not be approved After the buyer receives it or orders shipping or any similar process that contains terms and additional printed provisions for or in conflict with the agreed provisions. If someone judges Courts competent to invalidate one of these terms or conditions, this will not affect the terms and other provisions herein mentioned and agreed upon.
1) Accepting orders:
A- All orders are subject to an audit of the written price by an authorized officer of the platform unless A fixed price is agreed upon for a specified period.
B- The management of our platform alone has the right to accept or reject purchase orders in whole or in part without The need to give reasons, and if the request is accepted, the platform management alone will determine the limit Minimum and maximum quantities of one product per order.

2) The strength of the performance of the devices: the products in our platform of electrical appliances Household and air conditioning and refrigeration devices that have a model number, does not necessarily mean this The model is the strength of the actual performance of the device, but the size and the strength of the actual performance depends on The data shown on the energy efficiency card approved and approved by the Saudi Authority For specifications, standards and quality.
3) Replacement: The platform reserves the right to replace the product with another product of the same type and quality and function without prior notice, so if the buyer does not want to receive a replacement product, He must declare that he does not wish to do so when he inquires about the price, if the operation is It requires a prior inquiry about the price, or that it be specified when placing an order on our platform, and in each In all cases, the replacement is subject to the conditions of the product agent in the Kingdom of Saudi Arabia

4) Availability of stock: Our platform's commitment to buyers is a list of fulfilling their orders according to quantities Available in stock, and if stocks run out, they are obligated to return the amount paid As the value of the product to the buyer, and does not entail any obligations or compensation in the event of its implementation stock.
5) Shipping:
A - Our platform ships the goods to the buyer according to shipping methods and through approved shipping companies It has, and in case there are any notes on the product or on the shipping related to the arrival delay The goods or their arrival in an improper condition, must be notified to us within 3 days of fixing the date Delivery to follow up on the topic and take the necessary action.
B - The shipping time for orders usually takes between 24 hours and 15 days if the shipment is local, This period depends on the type of product required, the places of shipment and delivery, and the merchant ( the supplier ) . And if the shipment is from outside the Kingdom, the delivery time of the order may reach 90 days depending on the place of shipment and delivery and the type of product.
C- In all cases, the arrival of the product to the buyer is guaranteed by our platform.
d- The Serial Number (SN) printed on the Bill of Lading or any related instrument must match By delivery and receipt with the number of the product being received, exchanged or returned.
6) Points: Our platform has created a reward points program for its customers and their loyalty to it, and they can Earned on each purchase, to be calculated after the expiry of the return period The products are (10 days) or as determined by the platform, and the validity of these points is 12 months from the date of its acquisition, subject to change with prior notice from the platform. This can be replaced Points according to the segments specified for them and upon reaching the permissible redemption limit.
7) Additions to products: There are some products that need additions to them, These additions are divided into two parts: A - Free add-ons: These add-ons are often one of the installation necessities, and they are committed Our platform and merchants (sellers) provide these add-ons beside the product for free And free of charge.
B - Optional Additions: These are paid additions and a separate invoice is issued Paying its value before starting the installation, after determining their quantities, types and value Provide it only with a direct and explicit request from the customer, and the commitment of our platform and its partners (sellers) It is coupled with its availability.
8) Force Majeure: Circumstances beyond our control - our platform is not responsible for any default or Failure to perform its duties resulting directly or indirectly from force majeure circumstances Controlling them such as: buyer behavior, emergency weather conditions, fires, pandemics, Cases beyond our control, delays in the shipping process, and inability to provide materials Preliminaries needed to complete the work such as: energy sources, basic components, or hands manpower, fuel and supplies, or any other circumstances beyond the control of the Platform, whether Matching or not matching what was previously mentioned.
9) Warranty: We guarantee the buyer that all the offered products are free from any defects, and they are manufactured according to Quality standards approved by the Saudi Standards, Metrology and Quality Organization and the Ministry of Trade and investment in Saudi Arabia, ensuring the ability and efficiency of products that The energy efficiency label for electrical appliances is carried by our platform and its partners The platform is from agents and owners of trademarks, and the warranty continues throughout the indicated period on each product and in line with consumer protection regulations in the Kingdom of Saudi Arabia.
10) Compensation and Limitation of Liability: Our platform shall not be liable for any consequential or incidental loss or damage or expenses resulting directly or indirectly from the sale or use of the product and dealing with him or any reason connected with it K, and whatever the allegations against the platform, including allegations Non-compliance with warranty or negligence, its responsibility is only to replace products that do not comply with this Agreement, or return the value of such goods and return them to the buyer's account, Or coordinate with him to repair the parts as the platform deems appropriate, if our platform requests a return the goods to it, the return shipment will be delivered to our warehouse according to the instructions and policy platform returns. Therefore, the compensation mentioned in this paragraph represents the source The only buyer against our platform if it breaches one of its obligations, whether it is warranty or any breach of another kind. As long as our platform does its best to correct any possible breach of the law If it does happen, it makes sure that the compensation it provides, as mentioned in this clause, is satisfactory.
11) Our platform does not bear any responsibility and does not entail any kind of compensation for the buyer Or the merchant and the dealers via this platform in the event that it is suspended or closed - God forbid At the request or instructions of the official authorities, or in the event of its suspension or disruption for a period of time For any reason, it will do its best to restore the service as possible and as soon as possible.
12) Dispute settlement law and applicable law: any dispute, controversy, difference or A claim arising out of or related to this Agreement including its existence, validity, interpretation, or its performance, breach, or any dispute relating to non-contractual obligations arising out of or Related to it shall be resolved through the laws and regulations prevailing in the Kingdom of Saudi Arabia. It is also agreed that no party has the right to claim the second party for any financial or financial rights Compensation after 120 days from the date of the establishment of the contractual relationship.
13) Attorney's fees: In the event that a lawsuit is filed against the buyer to obtain the price of the goods that were made purchase or any unpaid value or any breach of the terms and conditions agreed upon by him, the The buyer must pay reasonable compensation for attorney's fees in addition to any compensation recognized by the court For any other resulting damages, with a minimum: (5,000 riyals) five thousand riyals.
14) The Arabic language is the language adopted in this platform and in the terms and conditions and the policy of Usage, Privacy Policy, Contract, Dealing and Interpretation of all terms therein.